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Service Charter

The Kenya Ferry Service is a state corporation registered as a private company under the company Act . 486, laws of Kenya. 

Its operations are governed by the Ferries Act, Cap 410 laws of Kenya .Customer service charter is a communication avenue that helps to manage expectations, clarifying responsibilities and provide an objective basis for assessing service effectiveness. You can read/download the Kenya Ferry Services service charter document.:Read the Service Charter .

 

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